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Frequently Asked Questions

*** Welcome to YourLooking.com ***
About Us At YourLooking.com
YourLooking.com is a privately held company located in Muskegon, Michigan.

We connect buyers and sellers both locally as well as
the entire 50 United State and beyond through our user friendly online classified site.

We feel that classified advertising should be affordable at a fraction of the cost of the newspaper classifieds to enable sellers to maximize their profit while buyers are still getting a good deal. Mere text ads do not give the buyer a feel for what the item's looks like and are time consuming for all parties.

We are easy to navigate and find the ad your looking for. Providing an affordable local median to connect Buyers and Sellers to include photos of each and every item is what we do.
As we all know; a picture is worth a thousand words. YourLooking.com saves time and makes Buying and Selling easier and more enjoyable for all parties.
We're here to help you! We know you will like our site and would like to hear from you.



About Frequently Asked Questions
We've tried hard to provide all of the answers you would need to use YourLooking.com . If after you've looked through our Frequently Asked Questions page and still cannot find your answer, contact us directly and we'll provide the help you need.


What our Customers are saying!
Bob S. Twin Lake, Michigan.
A fast way to BUY,SELL or TRADE Your Stuff! It has worked for Me! Thanks YourLooking.com


C.P. Warren Michigan.
Your customer service is awesome.Knowledgeable
staff,Thanks Everybody. C.P. Warren Michigan.


D.P. Muskegon Michigan.
Hi, I just wanted to let you know that my ad looks really terrific! Had lots of call on my ad. Thank you again!!"


Lisa & Doug Raleigh / NC
Thank you for Calling us right back,
Not too many do that now days!





*** Compare Memberships ***
What is a Free Ad Private Users
At YourLooking.com Sell your car, boat, recreational vehicle, aircraft, electronics, clothing, antiques, sporting goods, and anything else you can think of for free! To get your stuff sold


What is a Basic Ad
You would like to run your ad for 30 Days and with more Features like,Featured Side box Display,Video URL,Products and More.


What is a Platinum Store ?
Platinum Store is for a 1 Year.Featured Side box Display,Website Link,Video URL,Instant Messenger,Map,
Side Banner,Top Banner,Product Images,Products and More.



What is a Sponsor Automotive Dealerships
For Dealerships. A Cost effective way to get your inventory moving! Now for only $500.00 per year. No hidden fees!




*** FAQ Support ***
Signing Up Questions
Is it free to submit a listing?
Yes! We do offer free listings at this time.However, If you would like to get some more attention to your ad, then you may want to upgrade your listing for a small fee.



How do I sign up for a free account?
Simply click on the "Submit Listing" link in the menu section and follow the easy steps.


Do I have to be 18 to list a Ad ?
YES. You have to be 18 years old.


Using Your Account
I just signed up. How come I cant login yet?

You may not be able to login because the administrator has not approved your listing yet. Your listing is usually reviewed for approval within 24 hours from the time your signed up. If you feel that it is taking to long to get approved, then you may contact us through the "Contact Us" link under the Menu section.



How do I delete my listing?
Login and you will see your Listings.Look for Manage,under that you will see View/Edit Delete .Click on Delete.
Your Ad will be Deleted.



How do I upgrade my listing?
You must first have signed up for a free account. Once logged in, simply click on any upgrade button.


How do I start out for a Account & Ad listing?
You start out by clinking 0n Submit Listing in the Menu at the top Left of this page.After doing that you will see the User Details page,and fill it all out and clink on ( Submit ).
Then a new page will come up and will say....This account is pending email confirmation/validation. When you receive the confirmation email you must click the link to activate your account.Now it take you to a login, put your User name: & Password: in.
You are now in your Account.
Ok...... Submit Listing and fill out all Required field.
Also at this time you can upload your image with this ad.
Your listing is added into the system,
you can login and update your details now.



How many classified ads can I post?
You can post as many ads as you like.
There is no limit, provided it's not SPAM!



Can I create a web link from my listing to an external website?
Yes. In the Basic Ad,Platinum Store and Sponsor Membership ads we have provided a web linking feature whereby you can link your listing to an external website; provided, the website is not a pornographic, hate, fraud related, questionable content, or other competing classified or auction websites ( as determined by YourLooking.com ).


How will I know how many people viewed my ad?
When you login to your Account and go to your ad,then into Manage....there you will see your ads stats.
Like, Hits.



Can I edit my listing after it's been posted?
Yes, you can edit your listing even after it's has been posted.Just Login: with your login info and your Password: it will take you to your ad.


Will anyone see my email address?
No, All they will see is the Contact the owner Link.


What do I have to do to reply to someones Ad?
To reply to a Ad,
Click on the Contact the owner Link in the upper Right corner of the Ad.
Or Call them with the Contact Phone No. in there Ad.





*** Ads that have Store Front ***
How will I know if the ad has a Store Front ?
Just Go to the ad your looking at and if you see in the Ad ( products ) This is a Ad with a Store Front . click on item name for more information. This will open the ad up. At the top right of the ad you will see (Products click on that ) that will open the ads products Store Front .


What is Products ?
With our Platinum Store Membership here at YourLooking.com You will get Your Big Ad with 15 Photo's in the Images Gallery and Your Own Pro Store with up to 100 products with a Photo for each Items, products or services.




*** FAQ Photos & images ***
Does posting images with my Ad help?
"A picture is worth a thousand words." - Images help promote your items in various ways. Some people will not even look at an ads that doesn't have an image or picture. Images placed on the ad shows the potential buyer you are serious about selling the item. Images help your ad . One image is good but multiple images are better. Posting an image allows the potential buyer to preview the products you are selling. This will help you filter the serious buyers interested in your product or service from the average browser. It should minimize phone calls or emails requesting "more information" or "send pictures".


Photos uploads, I can't upload my Photo's?
If you can't upload your photos, Please Contact Us with the Contact Us link in the Menu at the TOP Left of this page.


Banner's
What is a Top Image Banner ?

The Header Banner "Top Image Banner" is a horizontal (468 x 60 ) size banner located at the top of every page.Top Image Banner is located within our Premium Ad,Platinum Store and Sponsor User's Ads. It randomly rotates every time a new page is loaded. Because of its "Prime" location, the Header Banner gets the most exposure. If you are looking to really brand your business or website this is the banner with the most Ad impressions per month. Another eye catching advertisement. Start advertising today with a Header Banner and have more people per month browsing your goods and services. Where else but YourLooking.com can you reach this many local people, potential customer.



What is a Side Image Banner?
The Basic Banner "Side Image Banner" is essentially an square (120 x 120)
banner located on the left side of the page within our Advanced Ad, Premium Ad ,Platinum Store and Sponsor User's Ads. The Side Image Banners randomly rotate with other Basic Banners every time a new page is loaded. This is a great cost effective way to advertise your goods or services across categories. Start advertising today with a Side Image Banner and have more people per month browsing your goods and services. Where else but YourLooking.com can you reach this many local people, potential customer.



Does posting images with my ad help?
"A picture is worth a thousand words." - Images help promote your items in various ways. Some people will not even look at an ads that doesn't have an image or picture. Images placed on the ad shows the potential buyer you are serious about selling the item. Images help your ad . One image is good but multiple images are better. Posting an image allows the potential buyer to preview the products you are selling. This will help you filter the serious buyers interested in your product or service from the average browser. It should minimize phone calls or emails requesting "more information" or "send pictures".


I can't upload my Photo's?
If you can't upload your photos, Please Contact Us with the Contact Us in the Menu.




*** Billing Questions ***
Can I pay by Credit Card?
YES, We currently accepts:VISA, MasterCard, American Express, Discover/Novus, Diners Club, JCB and All derivatives of these brands are also supported. We will also accept: Electronic Check Drafts - also known as ACH or Digital Checks.


How Can I Pay For My Account Without a Credit Card?
YourLooking.com is happy to provide our potential suppliers with various options with which to pay their account establishment fee.

Options Include: Money Order, Cashier’s Check
(Bank-Issued) ,Certified Check (Bank-Issued) and Personal Check.

For Personal Check it will take longer,after check has cleared ( ALL BANKS!)

Mail your Payment To:
YourLooking.com
1181 Peck St.

Muskegon Michigan. 49441
With your email address and your Ad info.

Thank you for your interest in YourLooking.com





*** Writing your ad ***
What things should I do for a good ad ?
Be creative with your Ads!
Come up with a fresh and unique title for your Ad.
You what an eye catching title .
Make sure to be very descriptive of your items for sale or services and products that you are advertising.
The more information you supply ,
the better the response will be from the truly interested YourLooking.com consumer.

Remember a picture is worth a thousand words,
the more pictures the better!!!

( Take good pictures. )





*** Other Info ***
If you are a victim of fraud
You may not use or manipulate this service for any fraudulent activity or purpose, including but not limited to collecting payment from buyers and not providing the item or service purchased, or filing false claims for insurance payments.

If you are a victim of fraud or know information of fraud,
Contact your local secret service field office at

http://www.secretservice.gov/field_offices.shtml

or call the FTC toll-free at 1-877-FTC-HELP (1-877-382-4357)

or file a complaint form at http://www.ftc.gov/

or if you're Canadian, call the Canadian PhoneBusters hotline at 1-888-495-8501.

The Internet Fraud Complaint Center is another good site where you can file a complaint: http://www1.ifccfbi.gov/cf1.asp .

Please help us keep YourLooking.com a safe and enjoyable site.



Spam is unwanted
Spam or Junk ads are unwanted here at YourLooking.com YourLooking.com may terminate any classified listing immediately and without notice.Please help us keep YourLooking.com a safe and enjoyable site.


YourLooking.com Right To Terminate
YourLooking.com Right To Terminate and User Agreement. YourLooking.com in its sole discretion, may terminate any classified listing immediately and without notice.YourLooking.com believes you have conducted fraudulent activities on YourLooking.com. No refund will be given upon termination of classified listings or user ID accounts.Your continue use of YourLooking.com services will indicate your acceptance of the updated terms and conditions of the agreement. It is recommended that you review our terms and conditions periodically. This agreement was last updated on September 29,2007 Please help us keep YourLooking.com a safe and enjoyable site.




*** FAQ Video ***
If I need Help with Uploading a Video can I email for Support?
Yes you can email us with the Contact Us link in the Menu
or call us at 231-722-2816






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